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Frequently Asked Questions

How can I book an activity?

Choose from a wide range of activities that suit you, select the date you want, add your details and proceed to the payment page. Once you've completed your payment, you're ready to start your experience!

Can I book on behalf of my family and friends?

Of course! But please remember to enter their details carefully when booking.

Is my payment secure?

We use third-party secure payment gateways to process your payment. If you choose to save your card information, your payment card details are tokenized, encrypted and stored securely within our payment gateways.

How will I know if my booking is confirmed?

After your booking is confirmed, we'll send you an email that confirms your booking with the voucher attached.

Do I need to present my passport for my activity?

Some operators will ask participants to confirm their identification on arrival or at pick-up. Make sure you have your voucher on your mobile.

How can I cancel/refund my booking?

You can cancel the booking yourself within the cancellation period stated on your booking at the "Cancel Booking" link. After that, you will receive an email confirming that your order has been cancelled and